Frequently Asked Questions
Everything you need to know about shopping with CARZILLA
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
How do I return an item that doesn't fit?
We offer a 30-day return policy. You can initiate a return through our online portal. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
Do you provide a size guide for your apparel?
Yes, every product page features a detailed size chart. We recommend measuring yourself and comparing it to our guide, as sizing can vary between different styles and cuts.
Which payment methods do you accept?
CARZILLA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my package after it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
Are your clothing materials sustainably sourced?
We are committed to ethical fashion. We prioritize working with manufacturers who use organic cotton and recycled materials whenever possible to reduce our environmental footprint.