Returns & Exchanges

At CARZILLA, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer a hassle-free 30-day return policy for all unworn merchandise.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.